How to Send Money

Method of Sending Money by CITY EXPRESS JAPAN

  • 1. City Remit Card 

  • 2. Counter Visit

  • 3. Bank Transfer (FURIKOMI)

  1. City Remit Card

  • Using City Remit Card is the best way to transfer money through Japan Post Bank (JP bank) ATM`s. There are more than 30,000 ATM of Japan Post Bank network throughout Japan including Family Mart.
  • This is a person-to-person remittance card. For each beneficiary you want to send money, City Remit Card will be issued. Normally up to 5 beneficiaries can be registered for one sender and City Remit Card will be issued for each beneficiary.
  • Member can send money using City Remit Card in their convenient time, even in business off-hours.
  • ATM Service fee is charged to use City Remit Card.

ATM Service Charge Table

Up to 110,000 JPY More than 110,000 JPY
Monday to Friday (8:45-18:00)
(Except Public Holidays)
330 JPY 430 JPY
Saturday (9:00-14:00)
(Except Public Holidays)
330 JPY 330 JPY
Except above, Public holidays and Sunday 430 JPY 500 JPY

2. Counter Visit

CITY EXPRESS JAPAN has 3 branches and 20 agents at different locations around Japan. You can visit our counters and request for remittance.

Our Counter address and contact details:

Head Office

Shin-Okubo Communication Bldg. 1F,
Shinjuku-ku, Tokyo 〒 169-0073
Tel: 03-5925-4121, 080-9465-8341
Fax: 03-5925-4122

Nagoya Branch (Marunouchi)

Mochiki Bldg. 1F, 2-10-16 , Marunouchi , Naka-Ku, Nagoya-Shi, Aichi, 〒460-0002
Tel: 052-756-2958, 080-3409-1861
Fax: 052-756-2959

Fukuoka Branch

Daiichi Okabe Bldg.1F, 1-2-23, Maidashi Higashi-Ku, Fukuoka-Shi, Fukuoka 〒 812-0054
Tel: 092-409-1 1 66, 070-3232-6802

Tochigi Counter

4-12, Sakai-Cho, Tochigi -Shi, Tochigi 〒 328-0043
Tel: 080-9700-6256

Customer call Center

Tel: 03-4582-6976 / 080-9465-8341


(Please call us for bank details information.)

Before sending money, please check the information:

  • First, you must be a member of CITY EXPRESS JAPAN. For more information Please contact to our customer call center or visit our counters.
  • Each remittance has a limit of up to 1,000,000 JPY. (Depending on the receiving country, source of income and content of remittance, amount limits may vary)
  • Remittances that are related to Iran and North Korea are prohibited.
  • CITY EXPRESS JAPAN Exchange rate, Remittance service fee are different according to the countries.
  • According to our policy as well as Japanese Law Transactions by installments are prohibited.
  • If you meet all the requirements above, call us once and then transfer amount on account mentioned below:   

Contact Numbers:

Hotline Numbers: 09064528932,  08046591860
Vietnam Language   :  08096793849
Indonesia Language:  08096400699

English/Japanese Language: 0359254121

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Contact us


Head Office Address:
Shinokubo Communication Building 1F, 2-11-23 Hyakunin-cho, Shinjuku-ku, Tokyo 〒 169-0073