The Western Union Remittance Card - Powered by City Express

Register for this service with your Residence Card (for foreigners) and My Number Card or Driving License (for Japanese).

You will be issued a new Western Union Remittance Card, with your Beneficiary Details, allowing you to send
money via any Japan Post ATM network

How to Register for the Western Union Remittance Card?

Walk in to any of the following City Express Locations

Tokyo – Shinokubo Communication Building 1F, 2-11-23, Hyakunin-cho, Shinjuku-ku, Tokyo 〒 169-0073
Nagoya – Mochiki Bldg. 1F, 2-10-16 , Marunouchi, Naka-Ku,Nagoya-Shi, Aichi 〒460-0002
Fukuoka – Daiichi Okabe Building 1F, 1-2-23, Maidashi Higashi-Ku, Fukuoka-Shi, Fukuoka 〒 812-0054

🏢Application at the counter (same day)

Please visit Counter. Submit ID card with membership application form to counter staff. Membership registration will be completed on the same time.


Identification documents

[Foreigner] Resident Card

[Japanese] Driving License


📮Registration by Post (at least 7 days)

We will mail you a non-transferable simple registered mail to the address written in your identity confirmation document. You have to sign and return us the membership application form. Once received at City Express Japan office, registration is completed.

Procedure

  1. Download application and usage terms. If you cannot download contact us, we will send form to your address.
  2. Write sender and receiver`s information and sign on the form
  3. Attach copy of residence cards; Original Juminhyo/certificate of residence with application form and post it to Head Office Address
  4. You will receive Welcome Letter via nontransferable simple registered mail

Posting identification documents

[Foreigners]
Residence Card
(Both side copy)+
Original Resident Certificate (Juminhyo)

[Japanese]
Driving License
(Both side copy)+
Original residence Certificate (Juminhyo)

HOW TO USE REMITTANCE CARD?

*ATM Service charge for Nepal remittance is ¥200. (Campaign)

Exchange Rate, 1 JPY=

Rate Calculator

Note: You are advised to refer to the prevailing exchange rate table above before depositing the funds at a Japan Post ATM. The prevailing exchange rate displayed on the website is subject to change from time to time. The rate applied to your transaction will be the date and time when the remittance transaction is actually processed which may differ from the rate displayed on the table above. The exchange rate applicable to your transaction will be notified to you via SMS or email after the transaction is completed. Once the funds are deposited, you cannot cancel the transaction, you are therefore advised to review the table to decide whether you wish to deposit the funds or not to proceed with the transaction.

Remittance Service Fee (Western Union)

Bangladesh

AMOUNT RANGE FEE
1¥– ¥50,000 ¥400
¥50,001 – ¥250,000 ¥880
¥250,001 – ¥1,000,000 ¥1,480

Brazil/Peru

AMOUNT RANGE FEE
1¥– ¥10,000 ¥400
¥10,001 – ¥100,000 ¥880
¥100,001 – ¥1,000,000 ¥1,480

Cambodia

AMOUNT RANGE FEE
1¥– ¥10,000 ¥400
¥10,001 – ¥50,000 ¥880
¥50,001 – ¥1,000,000 ¥1,480

India

AMOUNT RANGE FEE
1¥– ¥50,000 ¥400
¥50,001 – ¥250,000 ¥880
¥250,001 – ¥1,000,000 ¥1,480

Indonesia

AMOUNT RANGE FEE
1¥– ¥10,000 ¥400
¥10,001 – ¥50,000 ¥880
¥50,001 – ¥1,000,000 ¥1,480

Myanmar

AMOUNT RANGE FEE
1¥– ¥10,000 ¥400
¥10,001 – ¥50,000 ¥880
¥50,001 – ¥1,000,000 ¥1,480

Nepal

AMOUNT RANGE FEE
1¥– ¥30,000 ¥400
¥30,001 – ¥250,000 ¥880
¥250,001 – ¥1,000,000 ¥1,480

Philippines

AMOUNT RANGE FEE
1¥– ¥10,000 ¥400
¥10,001 – ¥30,000 ¥700
¥30,001 – ¥50,000 ¥880
¥50,001 – ¥1,000,000 ¥1,480

Thailand

AMOUNT RANGE FEE
1¥– ¥10,000 ¥400
¥10,001 – ¥50,000 ¥880
¥50,001 – ¥1,000,000 ¥1,480

Sri Lanka

AMOUNT RANGE FEE
1¥– ¥10,000 ¥400
¥10,001 – ¥50,000 ¥880
¥50,001 – ¥1,000,000 ¥1,480

Vietnam

AMOUNT RANGE FEE
1¥– ¥50,000 ¥400
¥50,001 – ¥250,000 ¥880
¥250,001 – ¥1,000,000 ¥1,480

LATAM (Colombia, Argentina, Chile, Uruguay, Paraguay)

AMOUNT RANGE FEE
1¥– ¥100,000 ¥800
¥100,001 – up to limit ¥1,480

Rest of the world/Other countries

AMOUNT RANGE FEE
1¥– ¥100,000 ¥800
¥100,001 – up to limit ¥1,480

The mentioned remittance service fees are applied to all Western Union pay out methods.

Western Union Cash Payout Locations

Chat

City Express – English/ Nepali 

City Express – Bahasa Indonesia

City Express – Vietnamese

City Express – Mongolian

City Express – Khmer (Cambodia)  

Customer Care Time：10:00〜19:00

Tel

03-4582-6976（English/Nepali/Bahasa Indonesia /Vietnamese/Japanese）
Customer Care：10:00〜19:00