Corporate Overview & Promotion Partnership
From overseas remittance to everyday payments in Japan, City Express supports your foreign employees in multiple languages as a trusted registered provider.
Industry-leading rates and low fees, backed by service quality you can rely on for the long term — only City Express delivers this.
Become a Partner
Trusted by Japan’s major banks
In Japan, we operate a deposit and payment network connected to major banks and ATM operators nationwide.
And remittance partners worldwide
Overseas, funds are delivered through a carefully vetted network of banks and remittance partners covering 150+ countries.
A trusted registered provider in international remittance
- Company Name
- City Express Money Transfer Japan Co. Ltd.
- Registration
- Fund Transfer Service Provider (Reg. No. 00025)
- Founder, CEO & Representative Director
- Shrestha Mahesh Kumar
- Directors
- Kikuchi Tomoaki, Fukushima Susumu, Shrestha Sarmila
- Audit & Supervisory Board Member
- Kurita Takayoshi
- Established
- December 1, 2010
- Capital
- ¥180,000,000 (reserve ¥80,000,000)
- Employees
- 100 (as of July 2026)
- Locations
- Tokyo, Osaka, Nagoya, Fukuoka
- Customer Support
- 03-4582-6976 · Mon–Fri 9:00–22:00 · Weekends & holidays 10:00–19:00 JST
Supporting foreign workers in Japan
Overseas partner bank & remittance network
Multilingual call center, chat, and counters
Every way to move money, at a glance:
Global Transfer
Send to family and friends overseas.
Domestic Transfer
Send from the app to any Japanese bank account — also usable for daily payments like rent and utilities.
Wallet-to-Wallet
City Express users can transfer wallet-to-wallet.
Payments
Cashless payment at QR-enabled stores.
ATM Withdrawal
Withdraw your balance at Lawson Bank ATMs.
Seven steps from downloading the app to a completed transfer
- 1
Download the app
Scan the QR code, or search "City Express" on the App Store / Google Play.
- 2
Register & verify identity
Download the app → sign up as a member → complete identity verification.
- 3
Log in
Log in to the City Wallet app with your registered User ID and password.
- 4
Load funds
Charge via Japan Post Bank, Lawson, Seven Bank ATMs, or bank transfer.
- 5
Select a receiver
Choose a registered receiver, or carefully confirm new registration details.
- 6
Enter the amount
Specify the total including fees, or the exact amount the receiver should get.
- 7
Confirm & send
Confirm receiver details, rate, and fees, then finalize. Track in real time through to bank deposit, digital wallet, or cash pickup.
How to Send Money
Once KYC is complete, every transfer is processed quickly and securely. Tap a transfer type below to jump to the detailed steps.
How to Add Money to City Wallet
A clear, screen-by-screen guide to loading your City Wallet.
Bank Transfer
Transfer from your own bank account to City Express’s Japan Post Bank or GMO account.
Learn more →
Wallet Card
Insert your City Express Wallet Card at Japan Post Bank, Seven Bank, or Lawson Bank ATMs to charge cash.
Learn more →More than remittance — City Express for daily life too
Rent, electricity, water, and gas payments
Send everyday payments straight to any Japanese bank account from the app.
Send money to family/friends abroad
Send money abroad to 150+ countries at the best rates.
Wallet-to-wallet transfers to friends/family
Send money directly and conveniently to other City Express users through City Wallet.
Cashless payment via QR code
Pay at QR-enabled stores using your City Wallet balance — no cash needed.
Domestic Transfers to Japanese bank accounts
Send directly from the app to any bank account in Japan.
ATM deposits & withdrawals
Deposit into and withdraw funds from your City Wallet balance at supported Lawson Bank ATMs.
View & download transfer history in-app
Check and download statements anytime for tax filing or other procedures.
Complete identity verification (KYC) in the app
No branch visit needed — verify your identity and get started entirely from the app.
Convenient access 24/7
Manage your money and access essential services through one easy-to-use app, whenever you need them.
Safe and secure
Your money and personal information are protected through robust security measures and careful operational controls.
Multilingual support
Access our services with confidence, even if Japanese is not your first language.
Competitive rates and service fees
Benefit from competitive exchange rates and clear, straightforward fees when sending money.
Solving your foreign employees’ everyday struggles
Online banking and ATM screens are often only in Japanese
Multilingual support by phone, chat, and in person
Bank names, branch names, and account details are hard to fill in
Send from the app straight to a Japanese bank account
Everyday costs like rent, electricity, gas, and water add up
Also usable for everyday payments like rent and utilities
No transfer records during tax filing season
Transfer history is stored safely in the app — statements needed for tax filing can be checked and downloaded anytime.
Concerns about identity verification, KYC, and AML
City Express is a registered Fund Transfer Service Provider (Kanto Local Finance Bureau No. 00025) with proper KYC / AML processes.
Bank overseas transfers have high fees, poor rates, and complex procedures
City Express offers low, fixed transfer fees and better exchange rates, with same-day arrival in many cases — no need for costly SWIFT transfers.
Thank you for your time
From overseas remittance to everyday payments in Japan, City Express is here to support your foreign employees safely and conveniently. Please feel free to reach out.