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News & Notices

Service announcements, holiday closures, and the latest updates from City Express Money Transfer Japan.

Product launch

City Wallet — Six New Ways to Move Money

Our new City Wallet brings six new ways to move money — QR cash deposits at Seven Bank ATMs, automatic virtual-account top-ups, domestic and wallet-to-wallet transfers, and more.

Branch notice

Fukuoka Branch — Cashless Counter from November 1, 2025

Starting November 1, 2025, our Fukuoka branch will operate a cashless counter for all remittance services.

Holiday

Happy New Year 2025

Wishing all our customers a very Happy New Year. Please note our office holiday closure schedule over the year-end period.

Branch notice

Nagoya and Fukuoka Office Notice

Our Nagoya and Fukuoka offices will be closed on Tuesday, 24th October. Counter service will be unavailable on that day.

Service update

Summer Holiday Schedule

Please review our adjusted counter and support hours during the summer holiday period. Online services remain available.

Service update

Updated Remittance Fees

A revised fee schedule takes effect this month. See the Service Fee page for full details on the latest rates.